Frequently Asked Questions

General Information

Will there be any time to spend with college students?

Yes, the retreat’s relaxed schedule has ample time to connect with college students.

Do I need to stay in the session that I registered for?

While there is great benefit in following the session you registered for, you may attend any workshop of your choosing.

Speakers and Sessions

Will there be a ladies speaker?

Yes, there will be ladies’ workshop sessions during the retreat.

Meals and Food Information

I or my child has a food allergy; may I see the menu?

Menus for adults and children will be available on the app before the event. While we try to accommodate common allergy needs, if you or your children have any special allergy needs, please contact us.

Where will my children eat?

All meals for children will be provided at their childcare location. If you plan to provide food for your child, please give it to the childcare staff when you drop off your child.

Childcare and Teen Program

What should my children wear?

The recreational dress guidelines would be most practical to follow.

What is planned for my children?

Childcare activities include but are not limited to coloring, singing, and Sports Center activities.

Do you have any Bible lessons during childcare?

Yes, there will be Bible lessons during childcare.

What is planned for my teen?

A teen program is offered for all teens 7th–12th grade grade at no additional cost. Teens will eat together, join in engaging campus activities, and hear practical and encouraging messages from two of our speakers. A detailed schedule for the teen program will be provided at check–in.

Can I invite my youth group?

If you are interested in bringing your youth group to campus, schedule a campus visit or register for another on-campus event at pcci.edu/visit-us.

What is the appropriate dress for teens?

The recreational dress guidelines would be most practical to follow.

Guest Cards

How do Guest Cards work?

You’ll be issued a Guest Card at check–in, which allows tap access to meals and the campus. Money may also be added to the card account to make purchases on campus.

How do I add money to my Guest Card?

Cash or credit/debit cards may be used to add funds to Guest Card accounts at any of the add-value machines on campus. These machines are located in the Sports Center, Commons, the Academic Center, and each of the residence halls. Note that funds cannot be added to the card account until the card is issued at check–in.

Can cash or credit/debit cards be used for purchases instead of the Guest Card?

Yes! However, some locations may accept only Guest Cards.

How do I check the balance on my Guest Card account?

Guest Card account balances may be checked at any add–value machine on campus.

How should I care for my Guest Card?

Handle your Guest Card with the same care as a personal debit/credit card. Do not store your Guest Card with your cell phone, near a wireless charger, or around anything magnetic, as this may damage the electronic chip inside your card. Do not punch holes in the card or allow it to be bent, scratched, or left in extreme temperatures.

I lost my Guest Card. What should I do?

Immediately report lost Guest Cards to Card Services (AC 112) or the Information Desk. Your account balance is not protected until the card is officially reported missing and deactivated, so report it promptly. Your card account balance will carry over to your new card and will be available for use. If you have received a replacement Guest Card and later find your original, the original should be cut up and discarded immediately. Only the most recently issued Guest Card will be valid for accessing campus or purchasing.

What happens to the leftover funds on my Guest Card account at the end of the event?

Leftover funds may be refunded by taking your Guest Card to the Cashier’s Office (Administration Building, 1st floor) Monday–Friday between 7:45 a.m. and 4 p.m. Funds expire if left on the Guest Card account after the event and will be donated to PCC.

Technology and App Information

Last year, we had an app. Will we have an app again?

Yes, the Enrichment Retreat app will be available.

When can we access the retreat app?

You will receive a link via email with login information two weeks before the retreat begins.

I don’t feel comfortable using an app. Will there be a paper program for me?

Yes, we will provide a printed program for those who do not wish to use the Enrichment Retreat app.